Information We Collect

Information You Provide

We only collect information you give us directly, including:

• Contact form submissions (name, email, company, project details)

• Newsletter signups (email address)

• Enquiries sent via email or scheduling links

• Information shared during discovery calls and project engagements

Automatic Information

When you visit our site, we automatically collect limited technical data:

• IP address and general location

• Browser type and device information

• Pages visited and time spent on site

• Referring website

How We Use Your Information

Studio Operations

• Respond to project enquiries and support requests

• Send project updates and communications

• Deliver project work and share progress

• Invoice for services rendered

Newsletter and Journal

• Send occasional emails about new work, essays, and studio updates

• You can unsubscribe at any time using the link in every email

Site Improvement

• Understand which pages are most useful to visitors

• Identify and fix issues on the site

• Improve the site's structure and content

Data Sharing

Service Providers

We use a small number of trusted third parties to run the studio:

• Framer for website hosting and CMS

• Google Workspace for email and calendar

• Stripe for payment processing

• Notion for project management

Legal Requirements

We may disclose information if required by law, court order, or to protect the rights, property, or safety of Mira Studio, our clients, or the public.

We Do Not Sell Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Ever.

Data Security

Security Measures

We take reasonable steps to protect the information you share:

• Encryption in transit and at rest

• Access limited to studio staff who need the data

• Regular security reviews of the tools we use

• Two-factor authentication on all studio accounts

Data Retention

• Contact form data: Retained while a project is active, then archived for 24 months

• Newsletter subscribers: Retained until you unsubscribe

• Analytics data: Retained for 24 months

• Project files: Retained for 5 years after project close, then deleted

Your Rights and Choices

Access and Control

You have the right to:

• Ask what personal information we hold about you

• Correct information that is inaccurate

• Ask us to delete your information

• Export your data in a portable format

• Object to certain uses of your data

Contact Us

To exercise any of these rights, email us at hello@mirastudio.com. We respond to every request within seven business days.

International Transfers

Some of our service providers are based outside your country. When we transfer data internationally, we rely on standard contractual clauses and other legally recognised safeguards to protect it.

Children

Our services are not intended for anyone under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last Updated" date at the top of the page and, where appropriate, notified via email.